Shipping Policy
Order Processing
Orders are typically processed within 5 business days after your order and payment have been successfully confirmed.
Orders are processed on standard business days, excluding weekends and public holidays. Orders placed on weekends or holidays will begin processing on the next available business day.
Estimated Delivery Time
After your order has been dispatched, standard delivery typically takes approximately 10–20 business days.
Delivery times are estimates and may vary depending on your destination, customs clearance, local courier operations, weather conditions, or other circumstances outside normal transit operations.
Shipping Fees
A flat-rate shipping fee of $2.99 USD applies to international orders unless a different shipping rate is clearly displayed at checkout.
Any applicable shipping charges will be shown before you complete your purchase.
Fulfillment and Shipping Origin
Orders may be fulfilled from our own or partner facilities depending on inventory availability and the delivery destination
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take some time to become active after the carrier receives the package.
Delayed or Lost Packages
If your tracking information has not been updated for an extended period, your package is significantly delayed, or you believe your package may be lost, please contact:
Please include your order number and tracking number where available. Our customer support team will review the shipment status and work with you toward an appropriate resolution.
Shipping Address Changes
Shipping address change requests must be submitted as soon as possible and no later than 11:00 PM PDT (GMT-7) on the day the order is placed.
Please contact:
Address changes cannot be guaranteed after an order has entered processing or has been dispatched.
Shipping Destinations
We offer international shipping to supported destinations.
If we are unable to ship to your selected destination, we will contact you using the information provided with your order and assist with an appropriate solution.